Resources & Handbooks
Operational manuals, compliance guides, and training resources for the TADBEER DH Center ecosystem
Standard Operating Procedures Manual
TADBEER DH Center · Version 2.0 · Last updated July 2026
This manual defines the complete operational framework governing all workflows within the TADBEER Domestic Help Center ecosystem — from worker sourcing through deployment and post-deployment support.
This Standard Operating Procedures (SOP) Manual defines the operational framework for the TADBEER Domestic Help (DH) Center, operating under UAE Federal Law and MOHRE regulations.
The manual establishes standardized workflows for worker sourcing, embassy processing, visa management, client matching, contract execution, deployment, and post-deployment support.
All center staff, AI agents, and automated systems must adhere to these procedures to ensure compliance with UAE labor laws, bilateral agreements, and worker rights protections.
This SOP is system-enforced. Workflow engines (workerLifecycleEngine, embassyWorkflowEngine, visaLifecycleEngine) automatically gate stage transitions based on compliance verification. Manual overrides require admin authorization and are logged in the audit trail.